b'CASE STUDYSouth Gippsland Water: From Excel Overload to Operational IntelligenceWhen Regulatory Pressure MeetsThe Turning Point: From WorkaroundManual Workflows to WorkhorseWith Victorias new Safe Drinking Water Regulations taking effectSGW realized that simply working harder wasnt sustainable. They in July, utilities across the region are feeling the weight of mountingneeded smarter, scalable infrastructure, without adding headcount or compliance demands. If your utility is still depending on spreadsheets,overhauling their entire IT environment.fragmented systems, or manual entry to track water quality data, youre not just overworked, youre exposed.Thats when they turned to Hach WIMS, a water information management solution purpose-built to handle the complexity of utility South Gippsland Water (SGW), a regional utility serving over 22compliance and operations.towns in Victoria with 10 water and 11 wastewater treatment plants, knows that pressure all too well. Despite limited resources, SGW wasWIMS centralized their data ecosystem, pulling in SCADA managing a high volume of regulatory reporting using disconnectedoutputs, field data, and lab results into a single source of truth. The databases and manual reporting methods. Every audit cycle broughtplatform allowed operatorsnot ITto create dashboards, run stress, every form was a fire drill, and staff were consistently stretchedcompliance reports, and visualize trends in real time.to their limit.No more data delays. No more lost productivity. Just accurate, accessible, actionable information.'