b'CASE STUDYDel-Co Water Company:Turning Siloed Systems into Unified ConfidenceCan you really trust your data at this point? The Turning Point: From FragmentedDel-Co Water Company, one of the largest public water systems into UnifiedOhio, serves more than 55,000 customers across eight counties. WithTo overcome these challenges, Del-Co Water implemented Hach four treatment plants, six up-ground reservoirs, and a blend of riverWIMS, a centralized data management platform designed for and aquifer sources, the operational complexity was growing, but thewater and wastewater utilities. The system allowed them to bring data systems hadnt kept up. together multiple sites, teams, and data streams into one trusted Each plant had its own way of logging and tracking data. Papersource of truth.bench sheets, manual filing cabinets, and disconnected digital entryKey capabilities included:made it difficult to verify information or spot problems early. Monthly reports took hours to compile, and retrieving historical data couldCustom bench sheets tailored to each plants unique needstake a full day. Even worse, long-standing processes made change hard and some team members were understandably hesitant to shiftIntegrated QA/QC tools that automatically flagged from what they knew. inconsistenciesDel-Co didnt lack dedication. They lacked consistency, visibility, andAutomated chemical dosage calculationstrust in the data they relied on to make decisions. LabCal scheduling and sample trackingSeamless reporting integration with Ohio EPA systemsWith WIMS in place, Del-Co could ensure accuracy from the lab bench to the regulatory report, while also saving significant time in the process.'